Administrative Support I (Remote)

November 6, 2026

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The Administrative Support I will provide administrative support to all managers. These responsibilities may include route monitoring, clerical duties, filing, answering phone calls, responding to emails, assisting in driver training and onboarding documents for inexperienced drivers. Qualified candidates will have a strong ability to multi-task and a friendly demeanor.

Essential Job Functions:

Assemble and audit route paperwork for the next day
Answer inbound phone calls
Ability to handle customer issues
Contact vendors on inbound damage or replacement orders
Respond to email in a timely manner
Address pending orders
File paperwork
Strong customer service skills required
Act in a professional and an appropriate manner
Assist in the processing of inbound delivery teams
Monitor the delivery routes of the course of your shift
Assist in the track route progress, as needed; call Drivers every hour to address issues as needed
Call customers to obtain their feedback regarding their delivery experience
Assist in the completion of POD packets that are available at the warehouse
Responsible for the closing reports on a nightly basis
Works well without direct supervision, professional demeanor, strong communication and customer service skills
Process daily working orders, respond to Logistics Coordinator their status
Answer inbound phone calls from customers and delivery teams
Print Pull Sheet and Mark Live Daily in warehouse
Responsible for finding and submitting requested EPODs
File all documents as needed
Accountable and reliable
Effectively communicate with builder, general contractors, and supervisors to ensure customer satisfaction
Process and prepare freight for shipments/returns to vendors (RTVs)
Assit with daily warehouse functions as needed
Update inventory – daily/weekly/monthly as required
Route monitor and remotely assist delivery and installation teams as needed
Accurately update orders for billing as needed
Answer inbound phone calls as needed
Any other duties and responsibilities as assigned.

Minimum Qualifications

High school diploma or equivalent, post high school education a plus
Proficient in Microsoft Office – Word, Excel, etc.
Prior customer service experience preferred
Strong written and verbal communication skills
Ability to multitask must be detail oriented and be able to work in a fast-paced office environment
Must be able to work evenings and Saturdays
Pass pre-employment background check
Maintain professional and safe work environment
Skills: customer service, detail oriented, organizational skills, time management, problem solving, accountable, dependable, documentation skills, analyzing data, professional phone skills, ability to resolve conflict, ability to listen, ability to multitask

Shift: Must be flexible for a 40-50 hour work week M-F 9:30am to 6:00pm and Sunday 5:30pm to 6:00pm for routing

Pay: $17.26/hr

BEWARE OF FRAUD!

Hub Group has become aware of online recruiting related scams in which individuals who are not affiliated with or authorized by Hub Group are using Hub Group’s name in fraudulent emails, job postings, or social media messages. In light of these scams, please bear the following in mind:

Hub Group will never solicit money or credit card information in connection with a Hub Group job application.
Hub Group does not communicate with candidates via online chatrooms such as Signal or Discord using email accounts such as Gmail or Hotmail.
Hub Group job postings are posted on our career site:

About the Company

Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers’ needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers’ supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $5 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of "The Way Ahead" - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do. For more information, visit

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...