Business Filings & Customer Support Specialist

This is a remote-friendly role with an online company. You’ll use digital tools to complete work and communicate with customers and coworkers. We’re looking for someone with at least 2 years of experience in customer service, administrative support, legal services, corporate filings, or a related field.

What you’ll do

• Prepare and submit business filings and forms to state agencies using company filing software and online agency tools.
• Request and retrieve business documents and records, following company procedures and written instructions.
• Track orders and deadlines in company systems, and use Microsoft Excel to help maintain accurate order information.
• Prepare or update filing-related documents using Microsoft Word.
• Communicate with clients, state offices, vendors, and coworkers by phone, email, Microsoft Teams, and other company tools.
• Help process Registered Agent mail, Virtual Office mail, and Service of Process (SOP) tasks using company systems and established procedures.
• Help train team members when needed.
• Protect confidential customer and company information.
• Perform other duties as assigned.

What you’ll bring

• Strong attention to detail and commitment to accuracy.
• Good organizational and time-management skills, including the ability to manage multiple tasks and deadlines.
• Professional written and verbal communication skills.
• Computer literacy and confidence learning new software, online tools, and company systems.
• Proficiency with Microsoft Teams, Word, and Excel.
• Ability to follow written instructions and procedures.
• Ability to work independently and collaboratively.
• Positive attitude, strong customer service skills, and dependable attendance.

Education & experience

• High school diploma or equivalent required.
• Associate’s or bachelor’s degree preferred.
• At least 2 years of experience in customer service, administrative support, legal services, corporate filings, or a related field.

Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.