Customer Support - Bilingual English/Spanish - Phones (4635)

Other Jobs To Apply

No other job posts for this day.

ModSquad has partnered with multiple top-tier brands/clients across the globe and we need the best of the best in Customer Support!

Do you have Customer Support background?
Do you enjoy work-from-home and flexible schedules?
ModSquad is seeking Mod Contractors to join our network!

If you want the chance to work gigs on the coolest of client projects...then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary, and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that's where we come in.
Our Mods bring super skills, a positive attitude, and a great vibe to project work every day. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client's product or services. Project gigs are available now and more are on the horizon.


Project Hours (All times Pacific):
Monday - Saturday: 9am-10pm
Sunday: 11am-10pm

Hourly Rate:
To be discussed in the interview phase

Commitment:
10 hours per week
90 days (as needed)

Language:
English and Spanish (bilingual)

What We Are Looking For:

    • Professional English proficiency, Spanish is a second language
    • Professional demeanor
    • Customer service-minded
    • Good de-escalation skills
    • Quiet place to receive phone calls
    • Previous phone experience (preferred)

WorkSpace Requirements:

    • Dedicated laptop or desktop computer with Windows 10 or above
    • Quality headset
    • Quiet workspace to take calls
    • Willingness to install MSQ security software and 2FA app on the phone

What’s In It For You:

    • The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps!
    • Flexible self-scheduling
    • Access to ‘Hot Gigs’ postings exclusive to the Mod Network
    • Work from home
    • Competitive hourly rate - Discussed during your first interview
    • Paid orientation
***PRO TIP***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!
Please note: A Chromebook is not sufficient for ModSquad projects.

Who is ModSquad?
ModSquad is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Zendesk, and Topps, to name a few. We bring companies closer to their customers than ever before. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad's expertise to work. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world.

ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.

***Pay rates vary by client and are not negotiable. Rates will be disclosed during the interview process.

Individual base pay or rate depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills. Although we have opportunities across the globe, this advertisement excludes individuals residing in California, Colorado, New York, and Washington at this time.
Back to blog

Other Jobs To Apply

No Experience CDL Class A driver

Remote Virtual Assistant - San Antonio

Data Entry Associate

Assistant General Manager (Transportation/Project Delivery)

Gemini App Experts | $20/hr Remote

Public Relations Specialist

Work from Home No Phone Calls Chat Support Assistant

Manager, AV Evaluation Framework

Costco Logistics Member Experience Clerk

Entry-Level Cyber Security Analyst — AI-Driven Defense

Cyber Security Specialist Remote

Designer, Creative Studio

Remote Book Reviewer (Entry Level / No Experience)

Travel Consultant II– Chat

Target Remote Jobs, Target Careers From Home Apply For It ( Language Specialist )

United Airlines Data Entry Clerk (Remote)

Summer 2027: Cybersecurity Compliance Intern

OnlyFans chatter job — remote chat operator vacancy

( Senior Manager ) Virtual Remote Jobs, Starbucks.Taleo @ Get Dream Job

Call Center Agent (PT or FT - 100% Work From Home)

Remote Customer Success & Sales Pro

Remote Jobs No Degree | SEO and Public Relations Support | $25 - $30/hr

Lead Workday Data Ops – Remote Associate Manager

Remote Marketing Analytics Scientist - Personalization ML

FT Customer Service Agent - Work From Home

Human Resources Specialist 1/Human Resources Specialist Trainee 1/Human Resources Specialist Trai...

Full-Time On-Call RN Needed - $40/hr

Telecallers required@ technopark, trivandrum

Amazon Data Entry Jobs from home - No Experience Needed

Live Chat and Email Support Agent Job

HOME PHOTO ELEC/CLERK

Amazon Customer Service - Work From Home $16-$24/hr

Work From Home (Remote) Data Entry Position (Hiring Immediately)

Remote Beginner Product Reviewer Mobile Apps (Flexible Hours)

(Entry Level / No Experience ) CVS Data Entry Jobs Remote Jobs Apply Now

Remote Library Content Metadata Data Entry Specialist

Work-From-Home Travel Agent (Disney, Sandals & Cruise Specialist)

Permanent Job UPS Remote Jobs (Data Entry Specialist) – Full Time Job ID- 853 Job ID- 3076

Remote Game Tester

American Airlines Customer Service Representative (Remote)

Part-Time After Hours Staff Pharmacist - Remote (IL, IN, MO, KS, IA)

Virtual Design - Chat Consultant

Warehouse Associate- Start ASAP!!

Delivery Driver - Amazon - Last Mile DSP, LLC

Remote Chat Support Specialist | Join a Leading Public Relations Firm | $25 - $30/hr

Forklift Operator

amazon work from home $15+/ Hour (Sign on Bonus!)!

Remote Out of Office Position / Data Entry (Hiring Immediately)

Pharmacist Centralized Services Work From Home (Must Reside in SC)

Apple Data Entry & Customer Service – Remote Jobs

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...