Job Description:

• Define and communicate a multi-year product strategy across a substantial portfolio or business area
• Guide investment and prioritization decisions using customer insights, data, market dynamics, competitive intelligence, and business outcomes
• Partner with cross-functional leaders to identify opportunities for growth, revenue, customer satisfaction, and operational efficiency
• Own strategy, execution, and measurable outcomes across multiple product areas, platforms, or a substantial portfolio
• Translate strategy into clear objectives, investment priorities, and operating practices
• Address systemic challenges across teams and hold the organization accountable for customer and business outcomes
• Hire, develop, and retain exceptional product leaders and managers
• Elevate product management practices, organizational capabilities, and operating models
• Foster an inclusive, collaborative culture
• Build executive and cross-functional alignment around product strategy, priorities, and trade-offs
• Communicate complex customer, market, and business challenges clearly to drive decisions and action
• Strengthen customer and retailer empathy while balancing speed, quality, and long-term value

Requirements:

• Significant product management experience within software or technology companies, with a proven track record of delivering measurable business and customer impact across multiple product areas
• Demonstrated experience setting and executing strategy at a portfolio, platform, business unit, or organizational level, beyond the scope of a single product or team
• Strong strategic and portfolio management capabilities
• Experience leading through product leaders and managers, including hiring, developing, coaching, and building high-performing teams and leadership capabilities
• Deep understanding of modern product management practices, including product discovery, delivery, experimentation, and outcome-based planning
• Ability to translate customer insights, market trends, competitive intelligence, and business objectives into clear product strategies and measurable outcomes
• Proven ability to influence and collaborate effectively with stakeholders across Engineering, Design, Sales, Marketing, Operations, Finance, Legal, and other functions
• Exceptional strategic thinking and judgment
• Strong customer advocacy and empathy for retailers and other local businesses
• Excellent communication and storytelling skills
• A collaborative, low-ego leadership style
• Resilience, curiosity, bias toward action, continuous learning, and measurable impact
• A university degree or equivalent practical experience

Benefits:

• A flexible work environment that empowers you to do your best work
• A culture that celebrates performance
• Career-defining opportunities
• Flexible paid time off and remote work policies
• Equity options
• Contributions to your pension plan
• Training opportunities to grow your skills and career
• Health and wellness credit
• Time off to volunteer and give back to your community
• Interest groups, employee-led networks, social committees, and sponsored sports teams
• Computer purchase program to get your personal MacBook
• Enhanced parental leave
• Continuous learning opportunities
• Global mobility
• Medical, dental, wellness, life and disability insurance
• 401(k) plan and match
• Paid parental leave top-up
• Paid time off