Epic Systems Application Manager

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Leading a team of Epic applications analysts, the full-time Application/Analyst Manager will drive project execution, oversee daily system operations, and ensure alignment of application capabilities with clinical and organizational goals.

Key responsibilities
  • Manage, mentor, and resource a high-performing team of Epic analysts during implementation and post-go-live maintenance
  • Oversee end-to-end execution of clinical application initiatives, including new module rollouts and major version upgrades
  • Ensure application stability and compliance with SLAs while managing efficient ticket resolution and proactive system maintenance
Required qualifications
  • Proven track record managing teams of Epic analysts in both implementation and maintenance environments
  • Strong project management skills with experience in delivering complex application updates and large-scale implementations
  • Prior hands-on experience as an Epic Analyst with knowledge of build, testing, and system workflows
  • Excellent team-building and stakeholder management skills
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

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6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...