Role Description

The Care Coordination Data Entry Specialist works independently assisting the Operations Teams with delegated tasks as needed such as enrollment side duties, outreach to members, mailing documents, and data entry into state systems. This position will be supporting members from different health plans and products.

Schedule:

• Full time position, day shift hours, no evenings, weekends or holidays.
• Hours are 8am to 5pm Monday thru Thursday & 8am to 3pm on Fridays.

Location:

• Include description of radius as necessary.

Salary:

• $24.00 - $25.00 per hour. Salary will be commensurate with experience.

Responsibilities

• Assist with mailing out time sensitive documents to members.
• Complete outreach calls to members and or legal guardians to follow up on necessary documentation needed for support plans.
• Work efficiently and accurately in the MnChoices system.
• Looking up members in MNITs for eligibility of waivers and insurance information.
• Stay up to date with health plan changes and requirements to stay in compliance.
• Participate in regular team meetings.
• Participate in regular health plan meetings.
• Other duties as assigned by the Operations Manager.

Qualifications

• Associate’s degree in Human Services, Public Health Community Service, etc. - Preferred.
• Ideal candidate will have 3+ years experience working in a related field (hospital, HUC, customer service, CMA or other related field).
• Intermediate-level computer proficiency with email, fax, word processing, spreadsheets, and databases. Experience using Google Suite - Required.

Requirements

• Active listening ability, social perceptiveness and problem sensitivity – the ability to give full attention, detect what is going wrong and understand others reactions.
• Ability to work independently with excellent time-management organizational skills.
• Creative problem solving.
• Proven ability to communicate effectively both verbally and in written forms.
• Excellent interpersonal and customer service skills.
• Genuine concern for others.
• Ability to deal with change and ambiguity.
• Demonstrated compatibility with Bluestone’s mission and operating philosophies.
• Demonstrated ability to read, write, speak, and understand the English language.

Benefits

• Health Insurance.
• Dental Insurance.
• Vision Materials Insurance.
• Company paid Life Insurance.
• Company paid Short and Long-term Disability.
• Health Savings Account (with employer contribution).
• Flexible Spending Account (FSA).
• Retirement plan with 4% matching contributions.
• Nine (9) paid holidays for office closures.
• Three weeks (15 Days) Paid Time Off (PTO).
• Company sponsored laptop and computer accessories.
• Regular business hours.