Job Description:

• Develop deep and lasting relationships with technical stakeholders at major customers and prospects
• Serve as subject matter expert on Amplitude’s product suite, including product analytics, experimentation, and audiences
• Identify customer pain points and decision criteria and define solutions tied to desired business outcomes
• Develop custom presentations, demonstrations, and prototypes using AI tools where appropriate
• Independently validate technical accuracy and articulate use cases and value to prospective customers
• Work with account executives, product managers, product development, and customer success to provide a seamless buying experience
• Support customer trial periods and help prospects learn and engage with the platform
• Become an in-house product expert and stay current on releases and features
• Assist in training new sales engineering hires and other Sales team members
• Document and communicate product feedback and field requirements to product management to influence the roadmap
• Travel to customer on-sites as needed to deliver demos and presentations

Requirements:

• 7 years or more of software pre-sales / sales engineering experience
• Strong technical acumen and practical AI fluency
• Hands-on experience using AI tools in everyday sales engineering workflows
• Ability to critically validate AI outputs
• Ability to protect sensitive customer information
• Ability to explain AI capabilities, limitations, and enterprise considerations to technical stakeholders and executives
• Background in cloud infrastructure, product analytics, marketing analytics, data analysis, experimentation, and/or hands-on experience with SQL and BI tools
• History of developing and deepening customer relationships
• Excellent written and verbal communication skills
• Comfortable with public speaking
• Willingness to invest in personal development
• Ability to work collaboratively with high-performing coworkers

Benefits:

• Excellent Medical, Dental and Vision insurance coverages, with 100% employer-paid premiums for employee Medical, Dental, Vision on select plans
• 401(k) retirement plan with an employer match of up to 1% of eligible pay each pay period up to $2,000 annually
• Flexible time off
• Paid holidays
• Monthly wellness stipend
• Monthly commuter transit/parking stipend
• Quarterly learning and development stipend
• New hire home office equipment stipend
• 12 weeks of Paid Parental Leave
• Carrot Fertility Benefits/Adoption/Surrogacy support
• Back-up Child Care support
• Mental health and wellness benefits, including no-cost employee access to Modern Health coaching and therapy sessions
• Employee Stock Purchase Program (ESPP)
• Mentorship programs
• Management training
• Wellness initiatives
• Charitable giving grant
• Paid volunteer time off