<p><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Your potential has a place here with TTEC’s award-winning employment experience. As a <strong>part-time Customer Service Representative </strong>working <strong>remotely </strong>in <strong>Sacramento, CA,</strong> you’ll be a part of bringing humanity to business. #experienceTTEC</span></p><p><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!</span></p><p><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">This position requires that you reside within <strong>50 miles of Sacramento, CA</strong>.</span></p><p><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;"><strong>What You’ll be Doing</strong></span></p><p><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.</span></p><p><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;"><strong>During a Typical Day, You’ll</strong></span></p><ul><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Answer incoming communications from customers</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Conduct research to provide answers for customers to resolve their issues</span></li></ul><p><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;"><strong>What You Bring to the Role</strong></span></p><ul><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">6 months of customer service experience</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">High school diploma or equivalent</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Computer experience</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">High speed internet (> 15mbps) may be required for some programs</span></li></ul><p><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;"><strong>What You Can Expect</strong></span></p><ul><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Training is conducted over a 3-week period on a full-time schedule</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">After training, this part‑time role offers 20–25 hours per week with 5‑hour shifts, Monday through Friday (optional Saturdays), between 1:00 PM and 6:00 PM PST</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Supportive of your career and professional development</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">An inclusive culture and community minded organization where giving back is encouraged</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">A global team of curious lifelong learners guided by our company values</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Base wage starting at $17.98 per hour</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, dental and vision coverage, and access to a wellness program</span></li></ul><p><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Visit </span><a href="https://www.ttecjobs.com/en/us-employee-benefits"><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">https://www.ttecjobs.com/en/us-employee-benefits</span></a><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;"> for more information.</span></p><p><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;"><strong>A Bit More About Your Role</strong></span></p><p><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">We’re committed to helping you build the skills and confidence to succeed, from day one and throughout your career. Your training experience includes engaging, instructor led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates. Webcam participation is expected during all instructor led TTEC and client required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Along the way, you’ll also have access to individualized coaching and thousands of free courses to support your growth. And while skills can be learned, your caring, supportive nature is what truly sets you apart. At TTEC, you’re part of one dynamic, global family that’s here to support you every step of the way.</span></p><p><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team.</span></p><p><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;"><strong>About TTEC</strong></span></p><p><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience.</span></p><p><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.</span></p>